RingGo

To say I am furious is an understatement.

 

Today I had planned a long walk.  My long walk was going to take me quite a few hours so I arrived at the beginning of my walk and parked in a council run car park.  As I thought I’d be longer than 4 hours (but nowhere near 8 hours) I decided that I had better pay £5 for 8 hours parking as there didn’t seem to be an option for parking for times in between 4 & 8 hours.

 

The parking machine was right next to my car so I fed in a combination of coins to make £5.  Every single coin I put into the machine just got spit out again.  I tried other coins, I tried other combinations of coins…………..  Nothing worked.

 

Then I spotted a sign on the machine that said, ‘If this machine doesn’t work please use another one’.

 

Alarms bells should have started ringing then????  Obviously this particular car park often has problems with their parking machines???

 

Went to another machine.  Fed in £5.  Nothing happened.  It wouldn’t give me a ticket and it wouldn’t give me my money back.  Grrrrrrrr……………

 

Phoned the number on the machine which went straight through to an automated machine that wouldn’t let me speak to a real life person and only wanted to take money from my credit/debit card for parking.

 

Decided I’d better do this because I didn’t want to be issued with a huge fine because I hadn’t paid for parking.

 

The automated machine asked me for my car registration number.  Then it didn’t recognise it and tried to tell me I had another number plate.  After the third attempt it made me send a text message and phone it again.  Just wondering how much all this is going to have cost me when I get my mobile phone bill.

 

To park my car using RingGo took me about 20 mins and then when I’d actually done it the ‘automated machine’ said it would only take about 30secs the next time I wanted to park.  Well actually I NEVER EVER want to park in that car park again.  I NEVER EVER want to use RingGo again.

 

Why would I?  It take a few seconds to put coins into a machine and get a ticket.

 

Oh and it also seems that ‘RingGo’ charged me 40p for the privilege of paying with my mobile phone.

 

There is going to be a very strong email winging it’s way to the council concerned.

Why do at least two of the machines in the car park not work.

Why is there no telephone number to phone if the machines don’t work.

Why is there no car park attendant in situ to ask for help.

Why does it take so long to pay via a mobile phone.

Why have I been charged 40p for paying for a mobile phone

 

Grrrrrrrrrrrrrrrrrrrrrrrrrrrr……………………

 

I HATE RINGGO!!!